India’s #1 Enterprise ERP Messaging Platform | Made for India.

Transform Your ERP Into a Real-Time Communication
Infrastructure.

GroupIN SaaS Message Bot transforms your ERP into a real-time communication engine. Launch targeted broadcasts, personalize every message, and track performance — all while cutting traditional SMS costs by up to 60%.

150+
Active Clients
4+
ERP Integrations
80%
Cost Savings
3+
Enterprise Clients
ERP SERVER GroupIN API Message Bot 📢 Broadcast 5,000 msgs sent Delivered: 4,920 📝 Template Hi {name}, fee due… {name} {city} {email} ✉️ Personalized Unique per contact ✓ Order #1234 shipped to Ramesh All systems operational
The Problem & Solution

Why ERP-Driven Enterprises | Switch to GroupIN

GroupIN transforms ERP into a live communication engine — secure, measurable, and cost-efficient.

💸

80% Lower Cost

SMS gateways charge ₹0.20–0.30 per message plus DLT registration. GroupIN routes through the chat platform at a fraction of the cost.

❌ ₹17000per 1,00,000 SMS ✅ ₹200–400 per 1,00,000 via GroupIN
🎯

Real Personalization

Template mode auto-fills {name}, {city}, {email} per contact. Personalized mode sends a unique message to every individual.

❌ "Dear Customer, your bill is due." ✅ "Dear Ramesh, ₹4,200 due Feb 28."
📊

Live Delivery Tracking

No more guessing. GroupIN returns real-time delivery status, read receipts, and campaign analytics via API or dashboard.

❌ No visibility after message send ✅ Per-contact delivery status API

Live in 2–5 Days

No DLT registration. No telecom contracts. Enter the API URL and your key into ERP config and you're live — our team handles the rest.

❌ Weeks of DLT approval ✅ Live in 2 business days
🔐

End-to-End Encryption

GroupIN uses AES-256 encryption with zero message content storage — your data never leaves your control.

❌ Plain text through aggregators ✅ E2E AES-256, zero data storage
🇮🇳

Fully India-Compliant

ISO certified, MSME registered, MEITY and Startup India recognized. Compliant with IT Act 2000 and DPDP Act 2023.

❌ Complex WABA/DLT compliance ✅ Compliant out-of-the-box
API Messaging Modes

Three Ways to Reach Every Contact

One API key. Three powerful modes. Switch per campaign without any additional setup or configuration.

01

Broadcast

message/broadcast

Send one identical message to your entire contact list in a single API call. The fastest way to reach thousands simultaneously.

  • Fee payment reminders
  • Holiday & exam announcements
  • Emergency alerts & notices
  • Event & schedule updates
📢 👤 👤 👤 ✓ Delivered ✓ Delivered ✓ Delivered
02

Template

message/template

Use dynamic placeholders that auto-fill with each contact's data. One template, thousands of personalized messages, zero manual effort.

  • Welcome messages with {name}
  • Invoice reminders with {amount}
  • Appointment confirmations
  • Branch-specific notices with {city}
Hi {name}, Fee due in {city}: ₹{amount} by {date} - GroupIN fills Hi Ramesh, Fee due in Hyd: ₹4,200 by Feb 28 - GroupIN
03

Personalized

message/personalized

Craft a completely unique message for every individual contact, all delivered in a single API call for maximum efficiency and relevance.

  • Order dispatch & tracking updates
  • Lab report availability alerts
  • Custom payment notices
  • Individual patient reminders
👤 Ramesh Order #1234 shipped ✓ 👤 Priya Order #5678 out for delivery ✓ + 998 more unique messages sent in 1 API call
SaaS Pricing

Plans for Every Scale

All plans include ERP integration support, encrypted delivery, and 99.5% uptime SLA. Annual billing saves 20%.

Monthly Annual Save 20%
🌱
Starter
Schools, clinics & small retailers getting started with ERP messaging.
1,499/mo
Annual: ₹17,988/yr
1,00,000 messages / month
Up to 1000 contacts · 1 API key
+ ₹NO per extra message
  • Broadcast Mode
  • Template Mode
  • Personalized Mode
  • Delivery Status API
  • Basic Campaign Reports
  • Data Export
  • Email Support (48 hr)
  • Phone Support
  • 99.5% Uptime SLA
Get Started →
🚀
Growth
Mid-size businesses with 1000–2,000 contacts needing full personalization.
2,499/mo
Annual: ₹29,988/yr
2,00,000 messages / month
Up to 2,000 contacts · 3 API keys
+ ₹0.1 per extra message
  • All 3 Messaging Modes
  • Delivery Status API
  • Per-Contact Delivery Status
  • Data Export (CSV/Excel)
  • Phone & Email Support (24 hr)
  • Webhook Callbacks
  • Dedicated Account Manager
  • 99.5% Uptime SLA
Get Started →
⭐ Most Popular
Business
Colleges, hospitals & retail chains with high message volumes.
13,999/mo
Annual: ₹1,34,390/yr
500,000 messages / month
Up to 10,000 contacts · 10 API keys
+ ₹0.2 per extra message
  • All 3 Messaging Modes
  • Webhook Callbacks
  • Scheduled Messages
  • Read Receipts
  • Priority Queue Processing
  • Dedicated Account Manager
  • Phone Support (4 hr)
  • 99.9% Uptime SLA
Get Started →
🏷️
Enterprise
Large enterprises, multi-branch networks & reseller partners.
Custom
Volume-negotiated pricing
Unlimited* messages
Unlimited contacts
Negotiated per-message rate
  • Everything in Business
  • Multi-language Support
  • Custom Analytics Dashboard
  • On-site Integration Support
  • Custom API Development
  • White-Label Branding
  • 1 hr phone SLA
  • 99.95% Uptime SLA
Contact Sales →

* Fair use policy applies · 18% GST applicable on all plans · Annual billing saves 20%

À La Carte

Add-On Services

Enhance any plan. Billed monthly, prorated for mid-cycle activation.

📦

Extra Message Pack

Top-up messages without upgrading your tier

₹999 / 50,000 msgs
🔑

Additional API Key / ERP Seat

Connect additional ERP branches or modules

₹499 / key / month
💬

WhatsApp Delivery Channel

Route via WhatsApp Business API (WABA approval needed)

₹1,999 / month
🗓️

Scheduled Campaigns

Pre-schedule messages for future dates & times

₹799 / month
🔔

Webhook & Callback

Push delivery events to your server in real time

₹999 / month
🏷️

Custom Sender Identity

Display your brand name as the sender

₹599 / month
📋

Bulk Contact Upload

Upload & sync contacts via CSV without ERP mapping

₹499 / month
🛡️

Dedicated IP / Isolation

Private queue & isolated infrastructure for high-volume

₹4,999 / month
🏢

On-site ERP Integration

Our team configures the integration on your premises

₹4,999 one-time
🎓

Staff Training Session

2-hour hands-on training for IT & operations team

₹1,499 one-time
📊

Custom Report Builder

Tailored analytics with KPIs exported to Excel/PDF

₹2,999 / month

White-Label Branding

GroupIN platform under your brand for resellers

Contact Sales
Real Cost Examples

See What You'd Actually Pay

Three real-world ERP client scenarios to help your finance team budget accurately.

🏫 School

500 parents · 50,000 messages/month

Starter Plan (50,000 msgs)₹1,299
Overage (within plan)₹0
Monthly Total₹1,299
💚 Saves ₹7,000–15,000/month vs SMS

🛒 Mid-Size Retailer

1,500 customers · 180,000 messages/month

Growth Plan (180,000 msgs)₹3,499
Overage: 300,000 ₹1,499
Scheduled Campaigns add-on₹199
Monthly Total₹5,197
💚 Saves ₹160,000–230,000/month vs SMS

🏥 Hospital Group

5,000 patients · 450,000 messages/month

Business Plan (500,000 msgs)₹13,999
Overage (within plan)₹0
Webhook & Callback₹999
Custom Report Builder₹2,999
Monthly Total₹17,997
💚 Saves ₹149,000–172,000/month vs SMS
Onboarding

Live in 2–5 Business Days

Our team manages end-to-end integration. You focus on your business while we handle the technical setup.

Day 1 Day 2 Day 3 Go Live! Kickoff API Setup Testing Production Your ERP 🎉 Messages Sending!
1
Kickoff & RequirementsDay 1

Requirements gathering, ERP system details, contact volume assessment, and SLA agreement sign-off.

GroupIN + Client IT
2
API ProvisioningDay 1–2

API key generation, staging setup, ERP configuration guide delivered, sandbox testing ready.

GroupIN Technical Team
3
Test IntegrationDay 2–3

End-to-end test across Broadcast, Template & Personalized modes with real sample data.

Client IT + GroupIN
4
UAT & Sign-offDay 3–4

User Acceptance Testing, delivery verification, error scenario validation, formal sign-off.

Client Team
5
🎉 Go Live!Day 4–5

Production API key issued, first live campaign sent, monitoring enabled, hypercare support begins.

GroupIN + Client
🇮🇳 India 🇺🇸 USA 🇬🇧 UK Group IN 1,500+ Active Users 4+ ERP Integrations 8+ Enterprise Clients 2021 Founded
About GroupIN

India's Conversational Commerce Platform

GroupIN Solutions India Pvt. Ltd. was built on the principle of "Meet Less. Collaborate More." We provide organizations with a privacy-first, encrypted communication platform that integrates seamlessly with enterprise systems across India, USA, and UK.

We are India's first comprehensive Conversational Commerce Platform — combining Chat Broadcast with Shopping Cart, Service Booking with Payments, and Calendar Scheduling with Payments — all powered by instant UPI payments within a single chat conversation.

🔐 Privacy First

End-to-end AES-256 encryption. Zero message content stored after delivery.

📜 ISO Certified

Recognized by ISO, MSME, Startup India, MEITY, T-Hub & more.

🌍 Global Reach

Offices in India, USA & UK. Serving clients across 3+ countries.

🤝 ERP-Native

4+ ERP integrations. Purpose-built REST API for enterprise workflows.

Our People

The Team Behind GroupIN

We are backed by professionals with deep expertise in IT development, management, HR, and customer success.

Founder & CEO

Leadership

Visionary leader driving GroupIN's mission to democratize enterprise communication across India and beyond.

Head of Technology

Engineering

Architecting GroupIN's secure, scalable REST API and messaging infrastructure for enterprise-grade reliability.

Head of Customer Success

Client Relations

Ensuring every ERP client goes live smoothly and gets maximum value from the GroupIN platform.

Head of Business Development

Partnerships

Building GroupIN's partner ecosystem across ERP vendors, channel partners, and enterprise clients.

We're Hiring — View Careers →
LIVE

Messages Firing Right Now

Across 150+ ERP clients — schools, hospitals, retailers across India.

--
Today's msgs
--
Active clients
--
Delivery rate
Live Feed
● LIVE
📱 WhatsApp-Class Templates · Zero WABA · Any Platform

Templates for Every Industry
Every Use-Case

GroupIN gives you the full power of WhatsApp Business templates — interactive buttons, data fields, OTP, payment, file upload, form submission — plus 12 ready-to-deploy industry template packs. No Meta approval. No WABA. Just plug your API key.

GI
GroupIN Bot
● Online
📄 Invoice Due
Hi Ramesh, invoice #INV-001 of ₹4,200 is due Feb 28.
💳 Pay Now
📄 View PDF
11:42 AM ✓✓
🔐
Auth Service
● Secure
🔐 Verification Code
Your OTP for GroupIN Login:
847291
Expires in 5:00 ⏱
📋 Copy OTP
📋
Registration
3 fields left
📋 Complete Registration
✓ Ramesh Kumar
✓ ramesh@email.com
🎓 Select course…
✅ Submit
12 Industry Template Packs

Pick Your Industry, Go Live in Minutes

Every template includes: dynamic data fields, interactive buttons, webhook callbacks, OTP flows, payment triggers, and file handling — out of the box.

🎓
Education & Schools
Fee reminders, exam schedules, results, attendance alerts, parent notifications
14 templates
🏥
Healthcare & Clinics
Appointment booking, lab reports, prescription reminders, discharge summaries
12 templates
🛒
E-Commerce & Retail
Order confirmation, shipping updates, delivery OTP, return requests, offers
16 templates
🏦
Banking & Finance
Transaction alerts, loan EMI, account statements, fraud alerts, KYC forms
18 templates
👥
HR & Payroll
Salary slips, leave approvals, offer letters, onboarding forms, policy updates
10 templates
🏗️
Real Estate
Property visits, payment dues, possession notices, RERA updates, maintenance
9 templates
🚚
Logistics & Supply Chain
Dispatch alerts, delivery confirmation, POD collection, route updates, delays
11 templates
🎧
Support Tickets & CRM
Ticket raised, status updates, CSAT surveys, escalation alerts, resolution
8 templates
🏛️
Government & Taxes
Tax notices, GST reminders, renewal alerts, document submissions, certificates
7 templates
🏨
Hospitality & Travel
Booking confirmation, check-in OTP, feedback forms, loyalty points, offers
10 templates
📝
Web Forms & Surveys
Lead capture, NPS surveys, feedback forms, quiz responses, consent forms
8 templates
💳
Payments & UPI
Payment links, UPI triggers, receipt confirmation, refund alerts, split pay
9 templates
📄
Fee Due Reminder
education · finance · billing
✅ Ready
📄 Fee Due — {institution}
Dear {student_name},
Your fee of {amount} for {term} is due on {due_date}.
Late fee applies after due date.
"buttons": [ {"type":"payment", "amount":"{amount}"}, {"type":"url", "url":"/invoice/{invoice_id}"}, {"type":"phone_number"} ]
SchoolsCollegesCoachingHospitals
UPI PaymentURL ButtonWebhook on Pay
🎧
Support Ticket Created
support · crm · saas
✅ Ready
🎫 Ticket #{ticket_id} Raised
Hi {customer_name},
Your issue "{issue_title}" has been logged. Expected resolution by {eta}.
Priority: {priority}
"webhook_events": [ "button.clicked", "quick_reply.escalate", "ticket.status_changed" ]
SaaSIT SupportTelecomBanks
Quick ReplyURL TrackingEscalation Webhook
📅
Appointment Confirmation + OTP
healthcare · service · booking
✅ Ready
🏥 Appointment Confirmed
Hi {patient_name}, your appointment with {doctor} is confirmed for {date} at {time}.
Check-in OTP: {otp}
"otp_template": { "code": "{otp}", "expiry_seconds": 300, "auto_fill": true }
HospitalsClinicsSalonsHotels
OTP CopyQuick Reply RescheduleCancel Webhook
📝
Web Form Lead Capture
webform · crm · lead-gen
✅ Ready
📝 Complete Your Details
✓ Full Name
✓ Email Address
🔽 Department / Course...
📎 Attach resume (optional)
"form_fields": [ {"type":"text", "id":"name"}, {"type":"email", "id":"email"}, {"type":"select", "id":"dept"}, {"type":"file", "id":"resume"} ]
Lead GenAdmissionsRecruitment
File UploadDropdown Selectform.submitted Webhook
🚚
Order Shipped — Live Tracking
ecommerce · logistics · retail
✅ Ready
📦 Order Shipped!
Hi {customer}! Order {order_id} has been shipped via {courier}.
AWB: {awb} · ETA: {eta}
📍 Hyderabad Hub → Out for Delivery
"dynamic_url": "/track/{awb}", "webhook_events": [ "url.clicked", "quick_reply.return" ]
E-CommerceD2C Brands3PL
Dynamic URLLive StatusReturn Flow
NPS / CSAT Survey
survey · feedback · webform
✅ Ready
⭐ How was your experience?
Hi {name}, how likely are you to recommend {company} to a friend? (1–10)
"nps_mode": true, "on_response": "survey.response", "followup_if_low": "csat_followup_tmpl"
All IndustriesSaaSRetail
NPS RatingAuto Followupsurvey.response Webhook
👥
Monthly Salary Slip
hr · payroll · erp
✅ Ready
💰 {month} Salary Credited
Dear {employee_name},
{net_salary} credited to {bank}…{last4}.
Gross: {gross} · Deductions: {deductions}
"erp_source": "tally/sap/hrms", "pdf_attachment": true, "fields": ["net_salary","gross","deductions"]
CorporatesSMEsFactories
PDF AttachmentERP Auto-FetchRead Receipt
💳
UPI Payment Request
payments · upi · fintech
✅ Ready
💳 Payment Request
Hi {payer_name}, {merchant} requests payment of ₹{amount} for {purpose}. Valid till {expiry}.
Tap to pay via UPI
{amount}
"payment": { "gateway": "upi|razorpay", "on_success": "payment.confirmed", "auto_reconcile": true }
RetailUtilitiesSchoolsClinics
UPI NativeAuto Reconcilepayment.confirmed Webhook

GroupIN vs WhatsApp — Template Feature Parity

Feature WhatsApp API (BSP) GroupIN GroupIN Advantage
Pre-approval needed❌ Meta approval 24–72 hrs✅ None — instantShip templates same day
Dynamic body variables⚠️ Up to 10✅ Unlimited ERP fieldsPull any column from DB
Buttons per message⚠️ 3 quick reply + 2 CTA = 5✅ Up to 10 buttons2× more CTAs per msg
Registration / form fields⚠️ Enterprise only, limited✅ 12 field types, all plansFull in-chat forms
OTP / Auth templates⚠️ Auth category, extra cost✅ Included, native flowNo extra charge
UPI payment button⚠️ India only, WABA required✅ All plans, zero setupIndia-native UPI
File / PDF attachment✅ Media message type✅ + webhook on openTracks who opened PDF
Web form / survey❌ Not supported✅ Native NPS, CSAT, leadFull in-chat survey
Support ticket flow❌ Not built-in✅ Raise/track/escalateCRM-native ticket loop
Webhook events⚠️ Limited delivery hooks✅ 18+ events (click/pay/form)Full event graph
WABA number required❌ Mandatory✅ No — uses GroupIN infraLive in 48 hours
DLT registration❌ Required for India✅ Zero — fully compliantSaves 3–6 weeks
Contact Us

Let's Get You Started

Reach out for a demo, API key, pricing quote, or any integration support. Our team responds within 24 hours.

📞

Call Support

IND: +91 77991 01111 IND: +91 8008 005566 USA: +1 302 666 0990

⚡ Response time: 2 minutes

✉️

Email Support

[email protected] [email protected]

Response within 24 hours

🕐

Support Timings

🇮🇳 India: 10:00 AM – 5:30 PM IST

🇺🇸 USA: 09:00 AM – 5:00 PM EST

🌍

Our Offices

🇮🇳 India 🇺🇸 USA 🇬🇧 UK
View office locations →

Send Us a Message

By submitting you agree to our Privacy Policy. We'll reply within 24 hours.

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SMS Gateway?

Join 8+ enterprise clients already saving up to 60% on messaging costs. Get your API key in 24 hours.

📊 2026 Market Intelligence Report

How GroupIN Beats 8 Rivals

Full-stack analysis with real 2026 pricing, India compliance scores, ERP fit ratings, and total cost of ownership breakdown.

GroupIN ₹0.40–0.70/K msgs · No DLT · Live in 48hrs · 🇮🇳 100% India-Made WhatsApp API (via BSP) ₹0.88/msg marketing · WABA approval 2–4 weeks · US data servers Sendbird $1,199+/mo for 25K MAU · US-based · No ERP integration · Per-MAU punishing overage Telegram Bot API <5% India adoption · UAE servers · No TRAI compliance · No ERP-native API Twilio WhatsApp $0.005/msg EXTRA + Meta rates · US company · Dev-heavy setup · No India ERP support WeChat BANNED in India Jun 2020 · China servers · Zero India market · Not viable for ERP Gupshup $0.001/msg markup + Meta rates · India-friendly but Meta-dependent · WABA still required Infobip Enterprise-only pricing · No transparent rates · Setup complex · No India DLT bypass GroupIN ₹0.40–0.70/K msgs · No DLT · Live in 48hrs · 🇮🇳 100% India-Made WhatsApp API (via BSP) ₹0.88/msg marketing · WABA approval 2–4 weeks · US data servers Sendbird $1,199+/mo for 25K MAU · US-based · No ERP integration · Per-MAU punishing overage Telegram Bot API <5% India adoption · UAE servers · No TRAI compliance · No ERP-native API Twilio WhatsApp $0.005/msg EXTRA + Meta rates · US company · Dev-heavy setup · No India ERP support WeChat BANNED in India Jun 2020 · China servers · Zero India market · Not viable for ERP Gupshup $0.001/msg markup + Meta rates · India-friendly but Meta-dependent · WABA still required Infobip Enterprise-only pricing · No transparent rates · Setup complex · No India DLT bypass
Competitor Intelligence Report · India 2026

GroupIN vs 8 Rivals
The Real Data.

Full-stack analysis of GroupIN against WhatsApp Business API, Sendbird, Telegram, Twilio, WeChat, Gupshup, and Infobip — real 2026 pricing, India compliance, ERP fit, and total cost of ownership.

🇮🇳100% Made in India Live in 48 Hours 🔓Zero DLT Required ♾️Unlimited Contacts 💰Up to 60% Savings 🔐E2E AES-256 Encrypted 📊ERP-Native REST API
Overall Score / 100
🟣

GroupIN

India ERP Champion · 2026

97/ 100
🟢WhatsApp API
72
🟣Sendbird
55
✈️Telegram
40
🔴Twilio
48
🟠Gupshup
61
🔵Infobip
58
💬WeChat
5
Platform Scorecard 2026

How Every Platform Stacks Up for Indian ERP

Scored 0–100 across: cost efficiency, India compliance, ERP integration ease, setup speed, personalization, data privacy, and long-term scalability.

🟣GroupIN97/100🏆 Winner
🟢WhatsApp API72/100Good — complex
🟣Sendbird55/100Avg — dev-heavy
✈️Telegram40/100Poor — low India reach
🔴Twilio48/100Avg — costly
💬WeChat5/100❌ Banned India
🟠Gupshup61/100Good — Meta-dep
🔵Infobip58/100Avg — opaque pricing
🟣
GroupIN
India ERP Messaging
97
🏆 India ERP Champion
💬
Sendbird
In-App Chat SDK / MAU-based
55
Avg — dev-heavy, costly
✈️
Telegram
Bot API / Open-source
40
Poor — <5% India reach
🔴
Twilio
CPaaS / Developer Platform
48
Avg — costly per-msg fee
💬
WeChat / Weixin
Tencent Super-App (China)
5
❌ Banned in India
🟠
Gupshup
WhatsApp BSP / Conversational AI
61
Good — Meta-dependent
🔵
Infobip
Enterprise CPaaS / Omnichannel
58
Avg — opaque pricing
Platform Deep Dives

Real Pricing & Capabilities, No Marketing Spin

Verified data from official pricing pages, G2 reviews, and India market research as of February 2026.

🟣
GroupIN
🇮🇳 India ERP Messaging Platform · Made in India
97/ 100
Base Plan₹2,999/month
Per 1,000 messages₹40/–
DLT Registration₹0 · Not required
Setup / Go Live2–3 business days
WABA / Meta approvalNot required
Annual discount20% off
Headquarters🇮🇳 Hyderabad, India
Data residency100% India
ERP native APIYes — REST API v1
EncryptionAES-256 E2E
🏆 Most cost-effective for Indian ERP. Zero compliance overhead, no middlemen, no foreign dependency. ISO certified, MSME, Startup India, MEITY, T-Hub recognized.
ISO Certified MSME Startup India MEITY No DLT Needed UPI Native
🟢
WhatsApp Business API
Meta · via BSP (Twilio / Gupshup / WATI etc.)
72/ 100
Marketing msg (Meta rate)₹0.88/msg
Utility/Auth msg (Meta rate)₹0.13–0.16/msg
BSP platform markup+20–40% on Meta rates
BSP subscription fee₹999–5,000+/month
WABA approval time2–4 weeks
Template pre-approvalRequired (Meta)
Custom dev cost₹1.5L–5L (BSP setup)
Data storedUSA (Meta servers)
ERP native APIVia BSP — limited
India user base~487 million users
⚠️ Massive India reach (487M users) but WABA approval takes 2–4 weeks, Meta controls pricing, BSPs add 20–40% markup, and all data routes through US servers. Best for consumer-facing businesses — not ERP-native.
487M India users WABA needed US data servers
💬
Sendbird
US · In-App Chat SDK · MAU-based pricing
55/ 100
Pricing modelPer MAU (Monthly Active User)
25,000 MAU cost$1,199+/month (≈₹1,00,000)
Overage per extra MAU$5/concurrent connection
Free tier1,000 MAU only (30-day trial)
Indian ERP integrationNone — in-app chat only
DLT or WABA neededN/A — not WhatsApp
Data residencyUSA servers
India-specific complianceNone (DPDP not addressed)
Setup complexityHigh — SDK integration needed
Features hidden behind tiersYes — many add-on costs
⚠️ Sendbird is an in-app chat SDK, not a messaging gateway — it serves completely different use cases (in-app chat for consumer apps). At $1,199+/month for 25K MAU with punishing overage charges ($5/extra connection), it's expensive and has no ERP integration path for Indian enterprises.
In-App Chat SDK No ERP API US Company
✈️
Telegram Bot API
UAE / Pavel Durov · Open-source messaging
40/ 100
Bot API costFree (open)
Telegram Premium Business₹700–1,200/month
India market penetration~5% of users
ERP-native APIManual custom dev only
TRAI / DLT complianceNot addressed
DPDP Act 2023Not compliant
Data serversUAE / Europe
India govt recognitionNone
Business verificationNo formal process
Message delivery SLANo formal SLA
❌ Telegram is technically free for bots but India adoption is only ~5%. No ERP integration, no TRAI compliance, UAE data servers, and no Indian regulatory recognition. Unsuitable for enterprise ERP messaging in India — recipients likely don't even have Telegram.
Free Bot API Low India reach UAE servers
🔴
Twilio
USA · CPaaS · Developer-first platform
48/ 100
WhatsApp msg surcharge$0.005/msg ON TOP of Meta rates
Marketing msg total cost~₹1.30–1.60/msg (India)
20-msg chat session cost₹9.45 per conversation
Custom dev investment$20,000–60,000 (interface)
Pricing transparencyModerate — hidden overages
India-specific supportLimited (US business hours)
ERP native integrationBuild everything yourself
WABA / Meta approvalStill required via Twilio
Data residencyUSA servers
India regulatory statusNo MSME/MEITY recognition
❌ Twilio adds $0.005/msg on top of Meta's rates — a 20-message chat costs ₹9.45 to Twilio alone. Building a WhatsApp system on Twilio requires $20K–60K in custom development. No ERP-native path, no India support, no Indian compliance.
Great API docs Per-msg surcharge $20K–60K dev cost
💬
WeChat / Weixin
China (Tencent) · BANNED IN INDIA since June 2020
5/ 100
Available in India❌ BANNED — IT Ministry 2020
India user baseNegligible (<0.5%)
Indian government approvalOfficially blocked
Data stored inChina (Tencent servers)
TRAI complianceNot applicable
DPDP Act / IT ActNot compliant
Business API for IndiaNot possible
ERP integrationNot viable in India
Legal risk for businessesHIGH — using banned app
Suitable for Indian ERPABSOLUTELY NOT
🚫 WeChat has been officially banned in India since June 2020 under the IT Ministry's order (Section 69A). Any business using WeChat for communication in India faces legal risk. Data is stored in China. Zero India market presence. Do not consider for Indian ERP or any Indian business use.
🚫 Banned in India China data Legal risk
🟠
Gupshup
India-origin · WhatsApp BSP · Conversational AI
61/ 100
Platform markup/msg$0.001/msg on Meta rates
Meta WABA still requiredYes — 2–4 weeks
Marketing msg total cost₹0.97–1.10/msg
Subscription / platform fee₹3,000–15,000+/month
Suitable for India SMBsComplex for non-tech teams
ERP native REST APIPartial — via chatbot only
India market presenceStrong — BFSI/telecom focus
Data residencyPartial India
DLT bypassNo — Meta still governs
India gov certificationsStartup India only
⚠️ Gupshup is India-origin and strong in BFSI/telecom, but remains Meta-dependent — WABA still required, template approval mandatory, and costs include both Meta rates + Gupshup markup. Not ideal for direct ERP integration without technical teams.
India presence Meta-dependent WABA needed
🔵
Infobip
Croatia · Enterprise CPaaS · Omnichannel
58/ 100
Pricing modelContact sales — no public pricing
Enterprise contract requiredYes — annual commitment
Setup time4–8 weeks typical
WABA requiredYes (for WhatsApp channel)
India SMB friendlyNo — large enterprise only
ERP native APIComplex custom integration
India market presenceYes — BFSI/telecom
Data residencyEU / Croatia servers
India certificationsNone (foreign company)
Startup / SMB suitabilityNot suitable
⚠️ Infobip is a global enterprise CPaaS with strong multi-channel capabilities, but no public pricing (contact sales only), annual enterprise contracts required, 4–8 week setup, and EU data servers. Overkill and inaccessible for Indian SMBs and mid-market ERP clients.
Multi-channel No public pricing Enterprise-only
Feature Matrix

Every Dimension, Side by Side

30+ criteria compared honestly — based on verified 2026 data for the Indian enterprise ERP market.

Criterion 🟣 GroupIN 🟢 WhatsApp 💬 Sendbird ✈️ Telegram 🔴 Twilio 💬 WeChat 🟠 Gupshup 🔵 Infobip
COST & PRICING MODEL
Base monthly cost (India)₹2,999/mo₹999–5,000+ (BSP)₹1,00,000+ (25K MAU)₹0–1,200Pay-as-you-goN/A — Banned₹3,000–15,000+Undisclosed
Per 1,000 messages cost₹40₹880–1,200MAU-based, not per-msg~₹0 (bot)₹1,300–1,600+N/A₹970–1,100Not published
Hidden / overage feesNoneBSP markup 20–40%$5/extra connectionMinimal$0.005/msg + MetaN/AMarkup + MetaUndisclosed
Annual billing discount20% offVia BSP onlyVolume negotiationN/AVolume discountN/ANegotiableNegotiable
Free tier / trialStarter plan1,000 free svc/mo1,000 MAU 30 daysFree foreverFree trial creditsN/ADemo onlyEnterprise demo
INDIA COMPLIANCE & AVAILABILITY
Available in India Yes Yes Yes Yes Yes BANNED Yes Yes
DLT registration neededNot requiredNot requiredNot requiredNot requiredNot requiredN/ANot requiredNot required
WABA / Meta approval Not needed 2–4 weeksN/AN/A Still neededN/A 2–4 weeks~ Varies
DPDP Act 2023 compliant Full~ Partial~ Partial~ Partial
Made / HQ in India 100% India USA (Meta) USA UAE USA China~ India-origin Croatia
Data residency (India) 100% India USA USA UAE USA China~ Partial EU/Croatia
India govt certificationsISO+MSME+MEITY+T-Hub+AP-Hub+Microsoft Founders HubNone (foreign)NoneNoneNoneN/AStartup India onlyNone
Go-live setup time2–3 days2–4 weeks4–8 weeks3–7 days4–8 weeks (custom)N/A2–4 weeks4–8 weeks
ERP INTEGRATION CAPABILITY
Native ERP REST API Built-in~ Via BSP only In-app chat only Custom dev~ Build yourself~ Chatbot layer~ Enterprise only
API key auth (simple) Yes OAuth+WABA~ App ID + token Bot token~ Account SIDN/A~ API key~ API key
Broadcast mode~ Push notifications ChannelN/A
Template + placeholder msgs 5+ fields Meta approval~ Custom bot Template APIN/A
Unique-per-contact msgs Personalized mode Bot logicN/A
Webhook / callbacks Business+N/A
Interactive API docs SwaggerVia BSP portal Full SDK docs ExcellentN/A
MESSAGING & SECURITY
E2E encryption AES-256 TLS TLS
Zero data storage policy Meta stores 6-month retention~
Estimated msg open rate92–98%90–98%In-app push ~70%80–90%90–98% (WhatsApp)N/A90–98%90–98%
Read receipts Business+N/A
Rich media supportN/A
UPI payment integration Native GroupIN Pay~ WhatsApp PayN/A
SUPPORT & SLA
Uptime SLA99.5–99.95%99.9% (Meta)99.95%No formal SLA99.95%N/A99.9%99.9%
India phone support +91 77991 01111Via BSP onlyN/A~ Sales team~ Account mgr
Support response time2 minutes (India)Via BSP (24–48 hrs)24–48 hrs (email)Community onlyTicket-basedN/A24 hrsSLA-based
IST timezone support India-based teamBSP-dependentN/A~ India office~ India team
Dedicated account manager Business+Enterprise BSP onlyPro/EnterpriseN/AEnterprise only
Visual Analytics

Performance at a Glance

Four key dimensions scored for Indian ERP enterprise use. Bars animate on scroll.

💰 Cost Efficiency
Higher = better value per 1,000 messages (India)
🟣GroupIN
₹400–700/K msgs
96
🟠Gupshup
₹970–1,100/K
58
🟢WhatsApp
₹880–1,200/K
50
🔵Infobip
Undisclosed
42
🔴Twilio
₹1,300–1,600/K
32
💬Sendbird
₹1,00,000+/mo
12
✈️Telegram
Low India reach
28
💬WeChat
Banned
N/A
⚡ Setup Speed
Higher = faster to go live for Indian ERP
🟣GroupIN
Live in 2–3 days
97
✈️Telegram
3–7 days (but no India reach)
65
🟢WhatsApp
2–4 weeks WABA
42
🟠Gupshup
2–4 weeks WABA
40
🔴Twilio
4–8 weeks custom build
25
💬Sendbird
4–8 weeks SDK integration
22
🔵Infobip
4–8 weeks enterprise
18
💬WeChat
Banned
N/A
🇮🇳 India Compliance
Higher = better fit for Indian regulatory environment
🟣GroupIN
ISO·MSME·MEITY·DPDP.startup India. Microsoft Founders Hub
100
🟠Gupshup
Startup India — Meta-dep
62
🟢WhatsApp
No DLT — US data
55
🔵Infobip
EU-based, partial India
44
💬Sendbird
US company, no India cert
22
🔴Twilio
US company, no India cert
20
✈️Telegram
UAE — no India framework
15
💬WeChat
Banned in India
2
🔌 ERP Integration Ease
Higher = easier, faster ERP integration without custom dev
🟣GroupIN
Native REST API — API key only
98
🟠Gupshup
Via chatbot layer
55
🟢WhatsApp
Via BSP — WABA + dev
50
🔵Infobip
Enterprise custom only
42
🔴Twilio
Build everything yourself
30
✈️Telegram
Bot only, no ERP native
20
💬Sendbird
SDK only — not ERP suited
8
💬WeChat
Banned
N/A
🇮🇳 India First

Why Made in India Matters for Your ERP

GroupIN is built in India, for India — giving you compliance, cost, and support advantages no foreign platform can replicate.

0

Zero DLT Cost

No TRAI DLT registration. Competitors charge ₹5K–15K upfront + annual renewal. GroupIN has zero compliance overhead.

100%

India Data Residency

All data stays in India. WhatsApp → USA. Telegram → UAE. Sendbird → USA. WeChat → China. GroupIN → 100% India. DPDP compliant.

12+

India Certifications

ISO, MSME, Startup India, MEITY, T-Hub,AP-Hub, Microsoft Founders Hub, AngelList. No foreign competitor carries these Indian government recognitions.

2min

India Support Response

IST-timezone team reachable at +91 77991 01111. No US/EU time zones, no language barriers, no global ticket queues.

UPI

Native UPI Integration

GroupIN uniquely integrates UPI payments. Accept payments, confirm orders, send receipts — all within the same message. No competitor does this.

80%

Total Cost Savings

When you include DLT fees, BSP markup, Meta rates, and custom dev — GroupIN delivers 40–65% lower total cost of ownership vs alternatives.

0

Foreign Dependency

No Meta ban risk. No WeChat ban risk. No Google carrier dependency. 100% Indian infrastructure — immune to foreign policy changes overnight.

8+

ERP Integrations Live

4+ active ERP integrations in production. Purpose-built REST API designed around Indian ERP field naming (prefix/auth key/suffix).

🇮🇳 Initiative With ❤️ — Made in India, for the 🌏

GroupIN was born in Hyderabad, built by Indians, for Indian businesses — and expanding globally. Every rupee you spend with GroupIN stays in the Indian economy, supports Indian engineering talent, and strengthens Indian tech infrastructure. GroupIN keeps it right here, in India, under Indian law, under your control.

🇮🇳
🏆 ISO Certified
🏛️ MSME Registered
🚀 Startup India
💻 MEITY Recognized
🔬 T-Hub Member
🌱 Make in India
🌱 microsoft founders Hub
🌱 AP Innovation Hub
No Barriers. No Limits.

GroupIN's Unlimited Advantages

Every competitor imposes caps, approval queues, and restrictions. GroupIN is built on the philosophy of zero barriers, live cost, and unlimited scale.

♾️

Unlimited Contacts

Enterprise plan: unlimited contacts, no per-seat charges, no list size fees. Every other platform caps or charges per contact beyond a threshold.

WhatsApp/BSPTier-based contact limits
SendbirdPer-MAU pricing explosion
GroupIN Enterprise♾️ Truly unlimited

Live 24×7 Delivery

Messages delivered in real-time background processing — no batch windows, no carrier routing delays, no Meta moderation queue.

WhatsApp APITemplate approval queue
TwilioCarrier routing delays
GroupIN⚡ Real-time, always
🔓

Zero Compliance Barriers

No DLT registration. No WABA approval. No Meta template submission. No TRAI template pre-approval. Go live in 48 hours from signup.

WhatsApp/GupshupWABA: 2–4 week process
Twilio/Infobip4–8 weeks custom setup
GroupIN🟢 API key in 24 hrs
📊

Unlimited Campaigns

Run unlimited campaigns within your plan — no template approval queues, no campaign caps, no per-campaign fees. Start a new broadcast in seconds.

WhatsApp APITemplate pre-approval needed
SendbirdIn-app only — no broadcast
GroupIN♾️ Unlimited campaigns
🔑

Unlimited API Keys

Enterprise plan gives you custom API keys to connect every ERP branch, department, and module independently — no extra fees per key.

WhatsApp WABAOne number per account
TwilioPer-number charges
GroupIN Enterprise🔑 Custom unlimited keys
📉

Cost Falls at Scale

As your volume grows, per-message cost decreases. Enterprise negotiates directly — no BSP markup that explodes with scale, no per-MAU punishment.

Sendbird$5/extra concurrent conn.
Twilio$0.005/msg grows linearly
GroupIN Enterprise📉 Negotiated lower rate
Final Verdict

The Bottom Line for Indian ERP Decision Makers

Choose GroupIN when you need:

  • ERP integration live in under 5 days without paperwork
  • Zero DLT, zero WABA approval — just an API key
  • 40–65% lower total cost vs WhatsApp API or Twilio
  • All 3 modes: Broadcast, Template (5+ fields), Personalized
  • 100% India data residency — DPDP Act compliant
  • ISO + MSME + MEITY + Startup India + T-Hub certified
  • Native UPI payment integration within messaging
  • India phone support in IST — 2-minute response
  • Unlimited contacts, unlimited campaigns at Enterprise tier
  • Supporting Indian-made technology — your data stays in India

🟢 WhatsApp API — When:

You need consumer-facing support with 487M India users and can absorb 2–4 week WABA setup + BSP markup. Best for B2C businesses with inbound support needs, not ERP-native broadcasting.

💬 Sendbird — When:

You're building a consumer app and need in-app chat (healthcare app, marketplace, gaming). At $1,199+/month for 25K MAU it's expensive, but serves a completely different use case from ERP messaging.

🟠 Gupshup — When:

You're a large BFSI or telecom enterprise with a technical team, need advanced AI chatbots across 30+ channels, and can navigate Meta-dependent WABA approval and pricing complexity.

🚫 Avoid for Indian ERP:

WeChat (banned since 2020, China data), Telegram (<5% India reach, no compliance), Twilio ($0.005/msg surcharge + $20K–60K dev cost), Infobip (enterprise-only, no public pricing, EU servers). None offer a viable India ERP integration path.

The Data Is Clear.
GroupIN Wins for India.

No DLT. No WABA. No $20K custom dev. No foreign data exposure. Get your API key in 24 hours and go live in 2–5 days with India's only purpose-built ERP messaging platform.